Privacy Policy & Terms and Conditions

PRIVACY POLICY

 

We value our customers and their privacy. Your privacy is important to us. Your personal information, such as your address, name, phone & email is only used for shipping, special offers and/or notification purposes. Rest assured that GG Extensions will not sell, rent, or exchange information to-or-with any third party. The Trademark and Copyright of all designs and website content and the selection or categorization of them are the copyright or database rights of us and are used by us under appropriate licenses. All trademarks, brand names and business names or logos contained in this website are   to us and are utilized under appropriate licenses. The use of them is strictly prohibited.

 

TERMS AND CONDITIONS 


By completing a purchase with us you are agreeing on a product subject to the following terms and conditions. 
All purchases are subject to availability and confirmed order pricing. Dispatch times may vary according to availability, sales, EST time zone and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Where it states item measurements, weights & sizes - this is only a guide value, differences may vary. For example, the weight and length may be slightly more or less by only a small amount. The width may be slightly varied, but the weight will be correct.  The number of clips may vary from each piece. Hair is sold by the total weight. Whilst we try our best to that colours on the website are to true representation - how the colours are determined may alter slightly due to the device the website is being viewed upon. To contract with GG Extensions, you must comply with a valid credit or debit card issued by an option of bank acceptable to us. GG Extensions retains the right to refuse any requests. If your order has been confirmed you will be notified and we will advise you the identity of the third party in which you will receive your order through. When submitting an order, you agree that all details you provide to us are 100% true and accurate and that the credit or debit card used to place your order has sufficient funds to cover the cost of the goods. The cost of goods and services may fluctuate. All prices advertised are subject to such changes without notice. We reserve the right to request additional information to prove identity from an order on rare occasions, including scanned copies of passports, cards (blacking out all numbers except for the last 4 digits on the credit card) or other forms for ID to help us prevent fraudulent transactions. If you refuse to supply this information we will have to cancel your order & charge a 10% re-stocking fee for the inconvenience. This fee will only be changed if you refuse to prove your identity when requested. This request is purely to protect our customers & ourselves from fraudulent activity. We recommend you choose a trackable service to insure your items arrive safely, we cannot be held responsible for parcels being delivered incorrectly by the postal service if a 'signature' shipping service is not selected upon checkout. Our agreement is, when you place an order, you will receive an acknowledgement e-mail confirming receipt of your order this email will only be an acknowledgement. If your order is not accepted your payment will be refused or refunded. Pricing and availability is subject to change. While we try to monitor that all details, descriptions and prices which appear on our website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will contact you immediately and give you the option of continuing your order at the correct price or the option of cancelling it. If we are unable to contact you within 24 hours, we will proceed to cancel the order. If you choose to cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be display clearly as an additional cost itemized on your invoice. Once we have received your order, we carry out a standard pre-authorization checks on method of payment to ensure there are sufficient funds to complete the transaction. Orders will not be processed until this pre-authorization checks have been completed. Your method of payment will be debited once the order has been accepted.

Prohibitions you will not copy any information from this website, including our logos, photographs and text without written permission. You will not: commit a criminal offence; send and/or receive material which is in any way offensive or in breach of confidence, copyright, privacy or any other rights; act contrary to the acceptable use policies of any links or community standards generally transmit or distribute a virus; hack into any aspect of the Service; corrupt data; cause an inconvenience to other users; infringe upon the rights of any other person’s trademarks or other proprietary rights; onforward any unsolicited advertising or marketing material, commonly referred to as "spam"; or attempt to affect the performance of any computer facilities accessed through the GG Extensions website. Breaching this provision would constitute a criminal offence. GG Extensions will report any such breach of the above law enforcement authorities and disclose your identity and connected information to them.